Terms of Service

**Terms of Service**

_Last Updated: [Dec 10 2024]_

Welcome to okAI Canada("okAI"). These Terms of Service ("Terms") govern your access to and use of our AI-powered voice agent services ("Services"). By using our Services, you agree to these Terms. If you do not agree, please do not use our Services.

### 1. **Acceptance of Terms**

By accessing or using our Services, you confirm that you are at least 18 years old and have the legal authority to enter into this agreement. If you are using the Services on behalf of a business, you represent and warrant that you have the authority to bind that business to these Terms.

### 2. **Services Provided**

okAI offers AI-powered voice agents to assist with appointment scheduling, customer service, promotional outreach, and other communication tasks. The specific features and capabilities of the Services may vary depending on the package or subscription plan you select.

### 3. **User Responsibilities**

You agree to:
- Use the Services only for lawful purposes and in accordance with these Terms.
- Provide accurate and up-to-date information when requested by the Services.
- Not use the Services to send spam, malicious, or inappropriate communications.
- Not attempt to reverse-engineer, modify, or interfere with the functioning of the Services.

### 4. **Account Registration**

To access certain features, you may need to create an account. You are responsible for:
- Maintaining the confidentiality of your login credentials.
- Any activity that occurs under your account.
If you suspect unauthorized use of your account, notify us immediately.

### 5. **Fees and Payment**

- **Subscription Plans**: Services may be provided on a subscription basis. Fees, billing cycles, and renewal terms will be detailed in your plan.
- **Payment Terms**: Payments are due on the billing date specified. Failure to pay may result in suspension or termination of Services.
- **Refunds**: All payments are non-refundable unless explicitly stated in your subscription plan.

### 6. **Data Privacy and Security**

Your use of the Services is subject to our [Privacy Policy](link-to-privacy-policy). We are committed to protecting your data but cannot guarantee absolute security. By using the Services, you consent to the collection and use of data as described in the Privacy Policy.

### 7. **Service Limitations and Modifications**

- **Performance**: While we strive for high availability, the Services may experience interruptions or downtime.
- **Modifications**: We reserve the right to modify or discontinue any feature of the Services at our discretion with reasonable notice.

### 8. **Intellectual Property**

- **Ownership**: All intellectual property rights related to the Services, including software, designs, and trademarks, are owned by [Company Name].
- **License**: You are granted a limited, non-exclusive, and non-transferable license to use the Services solely as outlined in these Terms.

### 9. **Termination**

- **By User**: You may terminate your use of the Services at any time.
- **By okAI**: We may suspend or terminate your access if you violate these Terms or for any other reason with notice.
- **Effect of Termination**: Upon termination, your access to the Services will cease, and any data may be deleted as per our Privacy Policy.

### 10. **Disclaimers and Limitations of Liability**

- **Disclaimer**: The Services are provided "as is" without warranties of any kind, express or implied.
- **Liability**: To the extent permitted by law, okAI is not liable for any indirect, incidental, or consequential damages arising from your use of the Services.

### 11. **Indemnification**

You agree to indemnify and hold [Company Name] harmless from any claims, losses, liabilities, or expenses arising from your use of the Services or violation of these Terms.

### 12. **Governing Law and Dispute Resolution**

- **Governing Law**: These Terms are governed by the laws of Canada.
- **Dispute Resolution**: Any disputes will be resolved through binding arbitration in [Your Jurisdiction], except where prohibited by law.

### 13. **Changes to Terms**

We may update these Terms periodically. Continued use of the Services after changes indicates your acceptance of the updated Terms.

### 14. **Contact Us**

For questions or concerns about these Terms, contact us at:
[email protected]

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Thank you for choosing okAI Canada. We’re excited to help enhance your business with our AI-powered voice agents!